Kristi Runyan

Freedom Mortgage • 20th October 2025

Investment Property Refinance: What It Is and How To Do It

An investment property can be a great source of income. And for some people, refinancing the mortgage loan on an investment or rental property can offer additional financial benefits.

A mortgage refinance can be a strategic move that allows investors to access funds for upgrades, or to secure a lower interest rate and more favorable loan terms. Learn about different types of investment property refinance loans, how to refinance, and when refinancing aligns with your goals as an investor.

An in...

Freedom Mortgage • 20th October 2025

What Is a VA Cash Out Refinance & How Does It Work? | Freedom Mortgage | Freedom Mortgage

A cash out refinance can be an affordable way to help you tap into your home equity. And if you're a veteran, active-duty service member, or eligible military spouse, you may qualify for a VA cash out refinance backed by the U.S. Department of Veterans Affairs (VA).

In this guide, we'll break down exactly what a VA cash out refinance is, how it works, who's eligible, and when it might support your financial goals as an existing homeowner.

A VA cash out refinance loan allows you to replace your...

Capital One • 20th October 2025

Fun Activities in Gatlinburg | Capital One

Nestled at the foot of Tennessee’s Great Smoky Mountains, Gatlinburg offers a unique blend of small-town charm and big-time fun. Gatlinburg is an ideal destination for a weekend getaway or a longer stay to chase picturesque mountain views, experience outdoor adventures, and savor the bustling local shopping and dining scene.

Whether you’re traveling solo, as a couple, or with your family or a group of friends, there’s no shortage of things to do in Gatlinburg. Keep reading to discover which can...

Capital One • 20th October 2025

The Best Things to Do in Denver | Capital One

If your idea of a good vacation involves stunning mountain landscapes, top-notch local beer and food, and a vibrant arts and culture scene, look no further than Denver, Colorado. 

Find out more about some of the best things to do in Denver, including activities for every budget. 


Red Rocks Amphitheatre, Union Station, the Denver Art Museum, Coors Field and Larimer Square are a few can’t-miss Denver attractions. 


For the budget conscious, there are plenty of free, fun ways to get to kn...

Rocket Money • 8th August 2024

States With No Income Tax: Everything You Need To Know

Some states don’t impose income taxes on their residents, but that doesn’t mean living there will save you money. Learn more about states with no income tax.

Rocket Money • 8th August 2024

Financially Stable: What It Means – And How To Get There

Becoming financially stable is a goal most people share, but the process differs for everyone. Learn how to achieve financial stability in this guide.

MetLife Pet Insurance • 8th August 2024

11 Essential Questions To Ask Before Getting Pet Insurance | MetLife Pet Insurance

Asking these questions can help you figure out what to look for in pet insurance and ensure you find the right fit for you and your pet.
A pet insurance deductible is the dollar amount you have to pay out of pocket as the policyholder before your insurance provider starts reimbursing you for covered expenses — they can be annual or per-incident amounts. The monthly premium is the dollar amount you pay each month to keep your policy active.
These amounts vary depending on the coverage your plan p...

MetLife Pet Insurance • 8th August 2024

My Dog is Dying and I Can’t Afford a Vet | MetLife Pet Insurance

If your dog suffers an accidental injury or develops a major illness, treatment options can get expensive quickly — whether your dog recovers or passes away. We’ve got answers to a few questions you may be wondering about for these situations.
You could ask your veterinarian’s office about a payment plan. A monthly payment might be more manageable for you than a large lump sum that’s due all at once. This can also apply to costly treatment(s) required for an illness.
With a MetLife Pet Insurance...

Rocket Mortgage • 31st July 2024

Price Per Square Foot: Why It Matters And How It’s Calculated

Price per unit is a concept many people deal with on a regular basis, whether they realize it or not. If you can buy a six-pack of paper towels for $5, or an 18-pack for $14, which one is the better deal?
Of course, comparing homes is a little different than comparing multipacks of consumer goods. Understanding a home’s price per square foot – and what you can learn from that number – can be a bit more complex. Here’s what you should know about the price per square foot of a property.

Price per...

Rocket Mortgage • 24th April 2024

The Best Modular Home Manufacturers

Finding the right builder is a vital part of the process when opting for a modular home. With the right builder, making your modular home dreams come true is more likely. The wrong builder could put a wrench in your modular home plans.

Below are some tips for deciding which modular home manufacturer will build your dream home with the craftsmanship you’re seeking.

The floor plans offered by a modular home builder are arguably the most important factor. For prospective homeowners, the layout an

Rocket Homes • 27th March 2024

Do You Need A Land Real Estate Agent To Purchase Land?

Finding and buying land can be complex, but a land real estate agent can help. Learn more about land agents and how they can help you in our guide.

23rd January 2024

Small-Business Tax Deductions You Should Know About

Many business owners don’t take advantage of the tax deductions available to them. See a list of deductions that small-business owners can claim on their taxes.

Segment • 8th November 2023

Data Hygiene 101: A Complete Guide for 2023

By 2025, it’s estimated that the total data volume of connected devices worldwide . And the more data businesses have to process, the more difficult it becomes to manage and ensure its accuracy. This is why you need to have the proper protocols in place to protect data hygiene.
• None How to clean and create a shared data dictionary with Twilio Segment

Data hygiene is the ongoing process of you collect to maintain its integrity and accuracy (e.g., removing duplicate entries, standardizing namin

Segment • 8th November 2023

What is reliable data? How to determine data reliability

There’s a difference between collecting data and being able to guarantee its accuracy. Human error, a disjointed , and no unified policy can easily lead to .

Poor data quality costs organizations nearly . To avoid this, businesses need to focus on how they’re cleaning, consolidating, and managing their data to help them make informed decisions.

To help paint a picture of what data reliability means, in this article, we’ll cover:
• None How to improve data reliability with the experts at Twilio

Exer.ai • 5th June 2023

How Orthopedic Patient Education Improves Outcomes

Discussing the ways orthopedic patient education can improve outcomes by equipping patients with realistic expectations and knowledge about what to expect.

When you were in medical school, you likely noticed a correlation between how much you studied and how well you did on your exams. The same principle applies to patient education and outcomes after a procedure or treatment.

Patient education before an orthopedic procedure covers strategies like details about the procedure, home safety, anti

Exer.ai • 5th June 2023

4 Applications of 3D Printing in Orthopedics

Discover how 3D printing in orthopedics is revolutionizing the industry and benefiting patients and surgeons alike.

Also called additive manufacturing, 3D printing is exciting, cutting-edge technology — but that doesn’t mean it’s out of reach for orthopedic surgeons. A digital file is used to create a physical object by fusing a material together, usually layer by layer, in three-dimensional printing. Traditional printing process manufacturing methods require a mold or a block of material to cr

Noom • 5th June 2023

67 easy Mediterranean diet recipes for beginners

So you’ve decided to try the Mediterranean diet, which is based on the traditional foods of countries like Italy, Spain, and Greece. To help you out, we’ve gathered easy recipes to get you started.

The Mediterranean is less restrictive than other popular diets, like keto or paleo—but dishes still need to focus on vegetables, fruit, whole grains, lean protein, and healthy fats.

Read on for 67 Mediterranean diet recipes full of fresh Mediterranean ingredients and flavors for each meal and snack

Predict & Prevent Customer Escalations | SupportLogic Experience Management • 12th April 2023

5 Ways To Reduce Customer Effort (From Basic to AI)

5 Ways To Reduce Customer Effort (From Basic to AI)

Customers want quick, simple, and satisfying experiences when they engage in customer service interactions.

But often, these exchanges result in extended waits, being transferred from one agent to another multiple times, or having to repeat the same information over and over again. Or when it comes to chatbot services, customers don’t always receive the same assistance as they would with a live agent. Chatbots are in the business of case defl

Community • 29th March 2023

6 Common SMS Marketing Mistakes (+ How To Fix Them) | Community

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Let’s explore six of the most common SMS marketing mistakes and some solutions to fix them.

It doesn’t have to be this way. You can enhance the experience of your consumers on their most valued channel — SMS. Consumers are 209% more responsive to SMS than email or phone calls. By listening to your audience’s wants and needs, brands can engage consumers in a personal way and avoid SMS marketing mistakes.

The message is long, confusing, and completely im

Predict & Prevent Customer Escalations | SupportLogic Experience Management • 13th March 2023

Customer Service Quality Assurance: What It Is & Why It's Important

Customer Service Quality Assurance: What It Is & Why It’s Important

A customer contacts your call center for help using a recently purchased product. After the issue was successfully resolved, they received a survey asking, “On a scale of 1 to 10, how happy were you with your experience today?” They select 9, which reflects your support team’s great processes, right? Not necessarily.

The customer could have selected 9 simply because they love the product, your overall brand, or were in a good

Zendesk • 10th October 2022

What is first contact resolution (FCR)? Benefits + best practices

Imagine you just bought a new device you’re excited to use. You follow the set-up instructions to a T, but it’s not working. Eventually, you’re left with no option but to call customer service. The agent pinpoints the problem, and boom—you’re on your way.

There’s something to be said about the relief you feel when a customer service rep helps you resolve an issue quickly. You pick up the phone expecting the worst—a long hold time and multiple transfers—and you hang up feeling grateful for the g

Buffalo News • 6th August 2021

Long Covid a syndrome ‘I wouldn’t wish…on my worst enemy’

Czora asked her network if anyone had heard of it or dealt with similar things, and eventually, she was directed to online support groups for people experiencing parosmia and anosmia post-Covid. In those groups, she discovered there were tens of thousands of others already in it who were going through the same things. The distorted sense of smell and taste is called parosmia, while anosmia is used to describe the loss of taste and smell.

Buffalo News • 21st February 2020

Raising money-smart kids

“One pitfall is parents tend to be very wordy when they’re trying to explain, or they get emotional as far as making the kids feel guilty about the value of money and how hard they work,” she said. “The best way to get children to appreciate money is to encourage positive behavior and set up small scenarios for them to be successful with managing money.”

“If we don’t have the money, we don’t spend it,” she said. “I know that translates a lot into what they’re seeing. We’ve been intentional abou

Buffalo News • 27th December 2019

Preserving untarnished wetlands

It was nothing short of serendipity that lead an Amherst couple on a mission of environmental stewardship to recently donate 10 acres of private wetlands to Medaille College. The property, located along Millersport Highway about 25 minutes away from the school, was gifted by Frank and Jeanette Levin and is now a living laboratory for Medaille’s biology department.

“I did this wetlands blurb on the news and somebody saw it,” recounts Bernadette Clabeaux, assistant professor of biology at Medaill